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FAQs

Why is the Cash Option different than the advertised Jackpot?

Is Cash Option still available even though it's not printed on the ticket?

How do I find out more information on the Georgia Prekindergarten Program?

How do I find out more information on HOPE Scholarships?

In the event that an annuity jackpot winner passes away before collecting an entire jackpot prize, what happens to the remaining prize money?

Can Georgia Lottery tickets be purchased via the mail or the Internet?

What if a group or lottery pool wins a jackpot prize?

How long do I have to claim a prize?

How do I claim a prize?

Do I need a claim form to claim my prize?

What are acceptable forms of ID to claim a prize?

What hours are the Lottery District Offices open?

Will I receive my prize on the same day that I claim it?

Can a playslip be used to claim a prize?

Are State & Federal Taxes withheld on Georgia Lottery Prizes?

Is it necessary to sign a lottery ticket?

Can lottery tickets be canceled?

Which states participate in Mega Millions?

Which states participate in Powerball?

Which states participate in Decades of Dollars?

What is Decades of Dollars?

Is it possible for one or more numbers to repeat on Quik Pik tickets?

Why did the GLC set a liability limit in CASH 3, CASH 4 & Georgia FIVE?

How secure are the drawings for the games?

When are the drawings held and where can I view them?

Is it necessary to fill out a playslip?

What is the acceptable form of prize payment from a retailer?

Who can play the Georgia Lottery?

When can Georgia Lottery tickets be purchased?

How soon after a drawing can a winning ticket be redeemed?

What are the locations of the Lottery District offices?

What happens to unclaimed prizes?

Who develops new game ideas for the Georgia Lottery?

Can a retailer sell tickets on Sunday?

What are ballsets?

How are jackpot prizes paid?

Where can I play KENO!?

How are jackpot sizes determined?

How will I know if I win in a second chance promotion?

What should I do if I think I have a gambling problem, or know someone who does?


Q. Why is the Cash Option different than the advertised Jackpot?

A. The Georgia Lottery Corporation advertises its jackpots at the estimated 30-year annuity for Mega Millions and Powerball. When players choose the annuity option on their Mega Millions or Powerball jackpot prize, the Georgia Lottery pays the prize out over 30 years by buying U.S. Government Treasury Securities, which earn interest and mature annually over the time period. That annual return is the amount winners receive each year for annuity period. With Cash Option, the Lottery takes the amount of money that would have been invested and pays it directly to the winner in one payment. Both payment options have federal and state taxes deducted from them.

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Q. Is Cash Option still available even though it's not printed on the ticket?

A. Mega Millions and Powerball players no longer select Annuity or Cash Option at the time of ticket purchase; jackpot winners have 60 days from filing a claim to elect either Cash or Annuity prize payment.

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Q. How do I find out more information on the Georgia Prekindergarten Program?

A. The Lottery-funded Pre-K Program provides Georgia's four-year-old children with high quality preschool experiences in order to prepare them for kindergarten. For more information or to locate a Pre-K facility nearby, contact Bright from the Start: Georgia Department of Early Care and Learning at (404) 656-5957 or 1-888-4GA-PREK. Their website address is http://decal.ga.gov/.

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Q. How do I find out more information on HOPE Scholarships?

A. The Lottery-funded HOPE Scholarship Program helps students who are legal residents of Georgia with a "B" average to continue their education after high school. For more specific information and applications, please contact Georgia's HOPE Scholarship Program at (770) 724-9030 or 1-800-546-HOPE. Their website address is http://www.gsfc.org/.

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Q. In the event that an annuity jackpot winner passes away before collecting an entire jackpot prize, what happens to the remaining prize money?

A. Remaining payments would continue to be paid to the winner's estate in annual installments.

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Q. Can Georgia Lottery tickets be purchased via the mail or the Internet?

A. The Georgia Lottery Corporation does not offer sale of Georgia Lottery tickets via the mail. Georgia Lottery Players Club members are able to purchase KENO!, Mega Millions, Powerball, and Fantasy 5 tickets on the Georgia Lottery’s website while located within the state of Georgia. Click here for more information.

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Q. What if a group or lottery pool wins a jackpot prize?

A. The GLC cannot advise you about structuring lottery pools because they are arrangements made between private parties. If you decide to play in a group, prizes may be claimed by a single legal entity, such as a corporation, partnership or trust.  Groups, families, clubs or organizations can designate one individual or legal entity to receive a prize payment, or if the prize amount won is $100,000 or more, individual prize payments can be made to each group member (up to 25 members).

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Q. How long do I have to claim a prize?

A. All draw game tickets (Mega Millions, Powerball, Fantasy 5, Georgia FIVE, CASH 4, CASH 3, All or Nothing, KENO! and Decades of Dollars) are valid for 180 days after the draw date. Instant tickets are valid for 90 days after the game ends. The Georgia Lottery encourages players to claim prizes on instant games soon after purchasing them.

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Q. How do I claim a prize?

A. Purchases made with cash at retail locations: There are many ways for players to claim Georgia Lottery prizes. A player must present a valid winning ticket, along with proof of current address and a social security card. Prizes of $600 or less can be claimed at one of the more than 8,000 Georgia Lottery retailer locations. All prizes, including jackpot prizes, can be claimed at any Georgia Lottery district office or the Georgia Lottery's headquarters in Atlanta.

Purchases made on the Georgia Lottery’s website or with a registered iHOPEcard at retail locations: Prizes up to and including $5,000 won from purchases made on the Georgia Lottery’s website will automatically be paid to the player’s iHOPEcard account. If a purchase made on the Georgia Lottery’s website wins a prize over $5,000, the player will be notified via email to visit a Georgia Lottery district office to complete the prize claim.

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Q. Do I need a claim form to claim my prize?

A. Purchases made with cash at retail locations: For prizes above $600, winners must fill out a claim form. Claim forms are available at GLC district offices or by requesting one from a Player Information Representative. Prizes of $600 or less can be claimed at a retailer location or by simply signing the back of the ticket, filling out your complete address and mailing it to the address on the back of the ticket: Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343.

Purchases made on the Georgia Lottery’s website or with a registered iHOPEcard at retail locations: For prizes up to and including $5,000 won from purchases made on the Georgia Lottery’s website, winners will not need to complete a claim for as the prize will be automatically deposited to the player’s iHOPEcard account.

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Q. What are acceptable forms of ID to claim a prize?

A. Purchases made with cash at retail locations: In order to claim a prize above $600, two forms of valid identification must be presented. Preferred forms of acceptable identification are a valid driver's license with current address and a Social Security card. Please contact a Georgia Lottery Player Information Representative for other acceptable forms of identification that confirms the current address and social security number of the claimant.

Purchases made on the Georgia Lottery’s website or with a registered iHOPEcard at retail locations: In order to claim a prize above $5,000, two forms of valid identification must be presented to verify the claimant’s social security number and current address.

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Q. What hours are the Lottery District Offices open?

A. Georgia Lottery District Offices are open Monday through Friday, 8:30 a.m. to 5:00 p.m. All offices are closed on federal holidays.

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Q. Will I receive my prize on the same day I claim it?

A. Generally, prizes of $601 to $249,999 claimed at GLC headquarters or district offices are paid the same day. Additionally, prizes up to $600 claimed at Georgia Lottery retailers, headquarters, or district offices are paid the same day. Winners claiming prizes of $250,000 to $499,999 should plan to arrive at GLC headquarters or district offices by 4 p.m. for same day payment; winners who arrive after 4 p.m. will be paid the following business day. Prizes of $500,000 or more generally take 3-5 business days to process.

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Q. Can a playslip be used to claim a prize?

A. No. In order to claim a prize, a player must possess a valid instant ticket or ticket generated from a Georgia Lottery terminal.

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Q. Are State & Federal Taxes withheld on Georgia Lottery Prizes?

A. Yes. All Georgia Lottery prizes are subject to applicable federal and state withholdings, and state and federal income taxes. The GLC reports to the IRS and Georgia Department of Revenue the names of winners of prizes above $600. Georgia state income tax of 6% and federal income tax of 25% are withheld from prizes of more than $5,000 at the time the prize is claimed. Additionally, the GLC is required to check for and deduct any outstanding child support payments for prizes of $2,500 and above and student loans and state taxes for prizes of $5,000 and above, net of wager or ticket cost.

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Q. Is it necessary to sign a lottery ticket?

A. The Georgia Lottery encourages players to sign their winning tickets. Lottery tickets are bearer instruments. Therefore, if your ticket were lost or stolen it becomes the property of whoever signs it.

Printed images of purchases made on the Georgia Lottery’s website cannot serve as a bearer instrument.

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Q. Can lottery tickets be canceled?

A. In the CASH 3, CASH 4, and Georgia FIVE games, there is a fifteen minute window after a ticket is generated from the computer in which it can be canceled at the location where it was purchased. Tickets cannot be canceled for Mega Millions, Powerball, All or Nothing, Decades of Dollars and Fantasy 5 games.

We encourage players to fill out a playslip and check the ticket(s) before leaving the retailer location to ensure that they receive what they requested.

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Q. Which states participate in Mega Millions?

A. Mega Millions is a multi-state lottery with 43 participating states, the District of Columbia and U.S. Virgin Islands. Although it is a multi-state game, Mega Millions tickets must be claimed in the same state in which they were purchased. See megamillions.com for current listing of participating states.

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Q. Which states participate in Powerball?

A. Powerball is a multi-state lottery offered in 43 states, the District of Columbia and U.S. Virgin Islands. See powerball.com for current listing of participating states.

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Q. Which states participate in Decades of Dollars?

A. Decades of Dollars is a multi-state game played in Georgia, Kentucky, Virginia and Arkansas.

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Q. What is Decades of Dollars?

A. Decades of Dollars is a multi-state game that offers a top prize of $250,000 a year for 30 years and four other ways to win cash prizes ranging from $2 to $10,000! The game is simple to play – just select 6 numbers from 1 to 47 – and you can win a prize by matching 2 or more winning numbers!

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Q. Is it possible for one or more numbers to repeat on Quik Pik tickets?

A. Because computer-generated numbers are selected at random, it is possible for numbers to be repeated. There is no built-in memory. Once a ticket is generated, the process starts all over again with all the combinations.

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Q. Why did the GLC set a liability limit in CASH 3, CASH 4 & Georgia FIVE?

A. The GLC has an obligation to raise as many dollars for educational programs in Georgia as we can while also ensuring that we have funds available to pay winners. To accomplish this, we must be able to limit our potential payout to an amount that we expect to reasonably pay based on the sales we generate for this game. The liability limit for CASH 3 is $10 million, CASH 4 is $10 million and Georgia FIVE is $10 million.

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Q. How secure are the drawings for the games?

A. There are stringent security measures in place to ensure the integrity and randomness of the drawings. Our security department and an independent auditing firm attend and monitor each step in the drawing process. Each lottery machine and ballset used go through a series of pre-drawing tests to certify the integrity of the process. In addition, the entire process is videotaped.

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Q. When are the drawings held and where can I view them?

A. CASH 3, CASH 4 & Georgia FIVE midday drawings are held daily at 12:29 p.m. and CASH 3 & Georgia FIVE evening drawings are held daily at 6:59 p.m. CASH 4 evening & Fantasy 5 drawings are held daily at 11:34 p.m. All or Nothing drawings are held daily at 10:00 a.m. (morning), 2:00 p.m. (day), 6:00 p.m. (evening), and 10:00 p.m. (night). Powerball drawings are held every Wednesday and Saturday at 11:00 p.m., Mega Millions drawings are held each Tuesday and Friday at 11:00 p.m. and Decades of Dollars drawings are held each Monday and Thursday at 11:00 p.m.

Drawings are televised live on WSB-TV, Channel 2 in Atlanta; WJBF-TV, Channel 6 in Augusta; WRBL-TV, Channel 3 in Columbus; WMAZ-TV, Channel 13 in Macon; and WSAV-TV, Channel 3 in Savannah. All or Nothing drawings can be viewed online at http://galottery.com/allornothing.

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Q. Is it necessary to fill out a playslip?

A. A player is responsible for the accuracy of his/her ticket. Using a playslip helps ensure the accuracy of the ticket.

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Q. What is the acceptable form of prize payment from a retailer?

A. A retailer can make payment in the form of cash, check or money order. Before a player cashes a winning ticket at a retailer location, it is a good idea to ask the retailer the form of payment to be given. This way the player knows the form of payment before the ticket is cashed.

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Q. Who can play the Georgia Lottery?

A. Anyone who is 18 years of age or older can play Georgia Lottery games except for Georgia Lottery employees, Board members and family members residing in the same household; vendors, subcontractors, employees and family members residing in the same household. There are no restrictions placed on retailers and their employees.

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Q. When can Georgia Lottery tickets be purchased?

A. Instant tickets can be purchased at any time the retailer location is open for business. Tickets for the Lottery's draw games, CASH 3, CASH 4, Georgia FIVE, Fantasy 5, All or Nothing, Decades of Dollars, Powerball, Mega Millions, and KENO! can be purchased seven days a week at the following times: CASH 3, CASH 4, and Georgia FIVE tickets are sold from 5 a.m. until 12:20 p.m., resume immediately after the midday drawing at 12:30 p.m. CASH 3 and Georgia FIVE tickets then are sold again until 6:50 p.m., starting again immediately following the evening drawing at 7:00 p.m. until 1 a.m.; CASH 4 tickets are sold after the midday drawing until 10:45 p.m. All or Nothing tickets are sold from 5 a.m. until 9:45 a.m., 10:00 a.m. until 1:45 p.m., 2:00 p.m. until 5:45 p.m., and 6:00 p.m. until 9:45 p.m. Fantasy 5 tickets are sold from 5 a.m. until 10:45 p.m. Powerball tickets are sold from 5 a.m. until 10 p.m. on the days they are drawn (Wed. & Sat.) and until 1 a.m. on all other days. Decades of Dollars and Mega Millions tickets are sold from 5 a.m. until 10:45 p.m. on the days they are drawn (Decades of Dollars – Mon. & Thur.; Mega Millions - Tues. & Fri.) and until 1 a.m. on all other days. KENO! tickets are sold from 5 a.m. until 12:50 a.m.


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Q. How soon after a drawing can a winning ticket be redeemed?

A. Winning tickets for CASH 3, CASH 4, Georgia FIVE, and All or Nothing can be redeemed immediately following a drawing. Fantasy 5, Decades of Dollars, Mega Millions and Powerball winning tickets are redeemable the following business day starting at 5 a.m. at retailer locations, Georgia Lottery Headquarters, or District Office claim centers.

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Q. What are the locations of the Lottery District offices?

A. District offices are located in the following cities: Atlanta, Augusta, Columbus, Dalton, Duluth, Macon, Savannah and Tifton. GLC Headquarters is located in Atlanta.

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Q. What happens to unclaimed prizes?

A. Prize winnings that go unclaimed in Georgia are included in the Georgia Lottery’s returns to education to help fund the HOPE and Pre-K Programs. Also, of this money, $200,000 is transferred annually to the Georgia Department of Behavioral Health and Developmental Disabilities for education and treatment programs for problem gambling.

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Q. Who develops new game ideas for the Georgia Lottery?

A. Ideas for new games to be considered for use by the GLC are researched, developed and created in a variety of ways. The Georgia Lottery contracts with GTECH Corporation for the implementation of new draw games and with Scientific Games Int'l for instant game products.

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Q. Can a retailer sell tickets on Sunday?

A. Yes. Under the terms of the retailer's contract, Lottery tickets will be sold during the hours they are open for business and lottery terminals are on-line (5 a.m. until 1 a.m.).

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Q. What are ballsets?

A. A ballset is a group of all the numbered balls used in a drawing for a particular draw game. For example, in Fantasy 5 there are 39 balls numbered from 1 through 39, this is considered a ballset. Each draw game has several ballsets which are individually sealed and bound and are assigned a number. There is a random selection for each drawing to determine which ballset will be used.

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Q. How are jackpot prizes paid?

A. The GLC's Board of Directors adopted game rules that determine the criteria for payments of all jackpots. Those rules provide that Mega Millions and Powerball have jackpots paid out in 30 payments over 29 years. The jackpot prize pool is invested in government securities so that the winners, in effect, receive both the principal and interest on their prizes. If Cash Option is selected on either of those games, cash is paid in one lump sum.

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Q. Where can I play KENO!?

A. You can play KENO! at a variety of places: at traditional KENO! establishments, such as restaurants, bars, bowling alleys, and salons; at any Georgia Lottery retailer with KENO! To Go; and now online at https://www.mygalottery.com/en-us/games/keno.html. You can also watch past KENO! drawings by visiting the KENO! To Go website at www.galottery.com/kenotogo.

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Q. How are jackpot sizes determined?

A. Jackpots are based on sales. By using sales from the previous week, a jackpot is estimated based on a projection of what the sales will be for the coming week. Current interest rates determine the value of the money over the 29 year annuity period for Mega Millions and Powerball.

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Q. How will I know if I win in a second chance promotion?

A. Winners in the Georgia Lottery’s second chance promotions will be contacted by Lottery representatives by phone, email, or mail using the contact information from their Players Club profiles. Additionally, second chance winners are posted on the promotional web site.

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Q. What should I do if I think I have a gambling problem, or know someone who does?

A. Resources are available to Georgians who believe that they have a problem with gambling – visit www.georgiacompulsivegambling.com or call 1-800-522-4700 for confidential assistance.

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