Georgia Lottery claim centers at Headquarters, District Offices and Hartsfield-Jackson Atlanta International Airport will be accepting prize claims, by APPOINTMENT ONLY. Appointments can be made using our ONLINE SCHEDULER. Prizes under $601 can be claimed at any Georgia Lottery retail location. ALL PRIZES can be claimed by mail to: Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343.
Sign and print your name on the back of your lottery ticket right after purchase to guarantee you are the rightful owner of the prizes won.
Prizes $600 or less – can be claimed at any Georgia Lottery retailer, Georgia Lottery office or by mail. For security reasons, many retailers do not keep large amounts of cash available, so they may pay you with cash, a money order, or a combination of cash and money order.
Winners of prizes $600 or more must complete the following:
b) Present two forms of valid identification For more valid identification details, please review the Georgia Lottery Identification Policy.
Additional payment information:
The Georgia Lottery Corporation is not responsible for tickets which are lost by the U.S. Postal Service or any other carrier. Normal processing time for prize claims received by mail is 4 - 6 weeks. Please note that big jackpots for Mega Millions or Powerball may increase the processing time.
Prizes of $600 or less - simply fill out the back of the ticket and mail it to the below GLC P.O. Box address.
Prizes over $600 – fill out the back of the ticket, complete a Winner Claim Form and mail it to the below GLC P.O. Box address along with your signed ticket, and copies of your valid government-issued photo ID and social security card. For more details, please review the Georgia Lottery Identification Policy.
Online tickets - Winners have 180 days from the drawing date on the ticket to claim a prize.
Instant tickets – Winners have 90 days from the Expired Date to claim a prize. (See list of ended games)
Prizes up to and including $600 won from purchases made on the Georgia Lottery’s website or mobile app will be automatically paid to the winner’s iHOPE® account.
Prizes greater than $600 - winners receive an email with instructions on how to claim their prizes.
1) Federal and State Income Tax Withholdings will be deducted from prizes exceeding $5,000. A Winner’s ultimate tax liability may be greater or lesser than the amounts withheld.
2) State Owed Debts in excess of $100 for Child Support Services, Department of Education and Department of Revenue will be deducted from prizes per the Lottery for Education Act. (O.C.G.A. § 50-27-53(2015)
When a winner presents a prize valued $601 or more, the Georgia Lottery requires the following from the winner:
1) An originally issued and valid photo identification bearing the winner’s name and signature in order to verify the identity of the winner.
Acceptable Forms of Photo Identification
Photo ID must be currently valid or issued within the past five (5) years):
2) An official document listing the winner’s Social Security number to verify the accuracy of SSN provided by the winner on the Winner Claim Form.
Social Security Number Verification
The first and last names listed on the SSN card/document must be the same as that listed on the photo ID provided.
Beginning Monday, May 18, 2020, Georgia Lottery claim centers at Headquarters, District Offices and Hartsfield-Jackson Atlanta International Airport will be accepting prize claims, for prizes of $601 or more by APPOINTMENT ONLY. Appointments can be made using our ONLINE SCHEDULER. We are only processing claims for prizes of $601 or more at this time. Prizes under $601 can be claimed at any Georgia Lottery retail location. ALL PRIZES can be claimed by mail to: Georgia Lottery Corporation, P.O. Box 56966, Atlanta, GA 30343.
Click Georgia Lottery District Offices to confirm District Office locations.