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Still need help? Contact the Player Information Team for assistance.
You may download an application from retailer resources or you can simply call your closest district office.
Forms are available in the retailer resources, or by calling Retailer Services at 1-800-746-8546, option 6. Your Sales Representative will also have copies available.
Please don’t hesitate to call us toll‑free at 1-800-746-8546
Press Option 1 – To contact IGT for terminal problems, service information, or terminal supplies. Hours 4:00AM-3:00AM Daily
Press option 2 - To place Scratcher Orders
Press Option 3 – To Report Stolen Tickets
Press Option 4 – To reach our Retailer Contracts and COAM Licensing Department
Press option 5 – Currently not available
Press Option 6 – To reach Retailer/COAM Services for all other questions and credit requests